Solution:
- Press CANCEL JOB to clear the print job from the printer memory.
- Turn the printer off and then back on.
- Try printing a job from a different software application. If the job prints, go back to
- the first application and try printing a different file. If the message appears only with a certain software application or print job, contact the software vendor for assistance.
- If the message persists with different software applications and print jobs, disconnect all cables to the printer that connect it to the network or PC.
- Turn the printer off.
- Remove all memory DIMMs or third-party DIMMs from the printer. (Do not remove the firmware DIMM in slot J1.)
- Remove all EIO devices from the printer.
- Turn the printer on.
- If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and back on as you install each device.
- Replace a DIMM or EIO device if you determine that it causes the error.
- Remember to reconnect all cables that connect the printer to the network or computer.
- If the error persists, replace the firmware DIMM.
- Replace the formatter and calibrate the printer. See Calibrate now.
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